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Warranty

Disclaimer: By submitting this form, you are acknowledging you would like to be contacted by HomeFix about a home improvement project.  HomeFix may contact me about its services through various automated and recorded means including telephone, text and email.

Warranty & Service Inquiry

Inquiries are logged as they are received to ensure prompt service and tracking by our Service Team. Please allow 1-3 weeks for processing of claims and scheduling of service. This time frame may vary if materials and replacement parts need to be ordered to complete your service. An HCR representative will be in touch with you within 3 business days to discuss your project. If you do not hear from a member of our service team within 3 business days of submitting this form, feel free to follow up via email to CustomerCare@homefixcr.com or by calling 844-427-3678.

I need service on: (Please check all that apply) (Required)

Providing photos with this submission will expedite your request. If you need help doing so, please call (844-427-3678)

Non-Warranty Service Fees

Any service or warranty call that is not related a workmanship or product defect will incur a charge of $195.00. If the service in question is suspected to be a non-warranty request, a credit card might be required to schedule the appointment, but no charge will be billed if we determine the work is covered under warranty.

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14880 Sweitzer Lane
Laurel, MD 20707
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Monday-Friday: 8am-8pm
Saturday: 8am-8pm
Sunday: Closed

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(800) 306-4663
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M.H.I.C 38192 | VA 2705 036361 | DC 420216000140 | DE 2012603071 | PA 081295 | NC 80867 | FL CRC1331991 | WV 057979

*Purchase four (4) windows at regular price and receive one (1) window of equal or lesser value free. The holiday discount applies to the total project price after other discounts are applied.  Cannot be combined with other promotions or applied to prior purchases. Offer valid through 12/31/2025. All offers subject to change or cancellation without notice. Restrictions may apply. See representative for complete details.

**Financing subject to credit approval. No interest if paid in full before the promotional period ends. See representative for details.

***Discount applies to the retail price of qualifying products. The holiday discount applies to the total project price after other discounts are applied. Cannot be combined with other promotions or applied to prior purchases. Offer valid through 12/31/2025. All offers subject to change or cancellation without notice. Restrictions may apply. See representative for complete details.