Warranty

Disclaimer: By submitting this form, you are acknowledging you would like to be contacted by HomeFix about a home improvement project. HomeFix may contact me about its services through various automated and recorded means including telephone, text and email.

Warranty & Service Inquiry

Inquiries are logged as they are received to ensure prompt service and tracking by our Service Team. Please allow 1-3 weeks for processing of claims and scheduling of service. This time frame may vary if materials and replacement parts need to be ordered to complete your service. An HCR representative will be in touch with you within 3 business days to discuss your project. If you do not hear from a member of our service team within 3 business days of submitting this form, feel free to follow up via email to CustomerCare@homefixcr.com or by calling 844-427-3678.

First Name (required)

Last Name (required)

Are you the original homeowner? (Required)

Email Address (Required)

Street Address (Required)

Street Address Line 2

City

State/Province

Postal/ZIP Code (required)

Home Phone Number (Required)

Mobile Phone Number

Number of Stories (Required)

I need service on: (Please check all that apply) (Required)

Roofing

Windows

Doors

Siding/Trim

Sliding Glass Door

Gutters

Insulation

Walk-in Tubs & Showers

Do you have an active leak? (Required)

Have you previously submitted this Service Request? (Required)

Damage Event Date (Required)

Estimated Month / Year of Installation (Required)

I have Triple Platinum Warranty Coverage.

Please provide a brief description of the damage/areas of concern: (Required)

Photos of damage are required to process all claims.

Photo #2

Photo #3

Providing photos with this submission will expedite your request. If you need help doing so, please call (844-427-3678)

Non-Warranty Service Fees

Any service or warranty call that is not related a workmanship or product defect will incur a charge of $195.00. If the service in question is suspected to be a non-warranty request, a credit card might be required to schedule the appointment, but no charge will be billed if we determine the work is covered under warranty.

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Address

14880 Sweitzer Lane
Laurel, MD 20707
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Hours

Monday-Friday: 8am-8pm
Saturday: 8am-8pm
Sunday: Closed

M.H.I.C 38192 | VA 2705 036361 | DC 420216000140 | DE 2012603071 | PA 081295 | NC 80867 | FL CRC1331991 | WV 057979

*Free standard gutters with qualifying roof (min. ~1,700 sq ft) or siding purchase (min. ~2,500 sq ft). Extras/upgrades available at an additional cost. Cannot combine with other offers. Valid 9/1/2025 to 9/30/2025.
**Free standard entry door with qualifying full-home window replacement (min.10 windows). Restrictions apply. Cannot combine with other offers. Valid 9/1/2025 to 9/30/2025.

***Actual payment amount may vary depending on creditworthiness, loan terms, and final purchase price. Financing is subject to credit approval and completion of all required documentation. Payments include interest. Financing is provided by third-party lenders unaffiliated with Homefix Any finance terms advertised are estimates only

Warranty

Warranty & Service Inquiry

I need service on: (Please check all that apply) (Required)

Providing photos with this submission will expedite your request. If you need help doing so, please call (844-427-3678)

Non-Warranty Service Fees

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